Learning Center

I have just reviewed a very compelling new research report which concludes that companies who “embrace best practices for employing and supporting more persons with disabilities in their workforce have outperformed their peers.” The study, presented in a report from Accenture in partnership with Disability : In and the American Association of People with Disabilities, found that companies that championed ...

It is critically important for organizations to be certain that their employees fully understand the definition and risks of harassment in the workplace. A well-designed training program can have a positive impact on reducing the types of misunderstandings and confusion that, if left uncorrected, can lead to a disrespectful or hostile work environment. An ounce of prevention is truly worth ...

Is your company prepared for a potential increase in the reporting of harassment due to the social momentum and heightened awareness generated by the #MeToo empowerment movement? There has never been a better time to review your organization’s training strategy in this critical area. You only have to look at the Wynn Corporations losing 18% of its value following sexual ...

The most successful employers are always looking for a fully balanced “win-win” when it comes to achieving both higher productivity and healthier, happier, and more engaged employees. These organizations do not view the workplace as a zero sum game where the needs of employers are competing with the needs of employees. Rather, they seek to achieve a competitive edge by ...

One of the most irritating, and unfortunately too common,   injustices of the contemporary workplace is seeing an individual with less competence and an inferior work ethic advance ahead of a more skilled and hard-working person simply because they are more adept at office politics. When the wrong people are getting promoted for the wrong reasons organizational productivity and morale eventually ...

We tend to focus on resolving conflicts and not on what happens much farther upstream.  Forget about resolving conflict, what about those of us who have a hard time facing conflict at all, and when we are forced to, feel furious and awful. For many of us, due to a complex mix of upbringing, temperament, and experiences, disagreeing with someone ...

A recent article in the New York Times detailing the arduous demands Amazon places on its employees has put a spotlight on the subject of working long hours. The authors contend that Amazon, an amazingly successful company well on its way to become the world’s first trillion dollar retailer, is conducting a Darwinian experiment in “how far it can push ...

Advances in brain imaging technologies are extending the reach of scientific comprehension into the complex and fascinating recesses of human motivation. By studying detailed pictures of the brain’s responses to different situations neuroscientists are changing our understanding of why people act the way they do. Business leaders have an opportunity to translate these discoveries about human motivation into organizational cultures ...

According to a recent survey of senior executives the success rate for major change initiatives is only 54%. Why do so many organizational change initiatives fail? Organizations are certainly aware that their success depends on the ability to change and adapt to rapidly evolving conditions effecting markets, customers, suppliers and competitors. They assign their top management talent, often reinforced with ...

“Anger impedes our ability to be happy, because anger and happiness are incompatible” -Unknown Anger is a combustible emotion which leaves a trail of regret in its wake. The inappropriate expression of anger can destroy a marriage or a career. Unexpressed anger, on the other hand, leads to a different, but equally toxic, set of problems. It can fester and ...

As the Northeast digs out from the storm named Nemo, I am thinking about the status of telecommuting in the workplace. I haven’t seen the numbers on this yet, but I would wager that a record number of Massachusetts employees were working from home last Friday as this super storm approached and the governor ordered everyone off the roads. The ...