Stress. Health. Business.
Mark J. Sagor, M.A., CEAP

About Mark J. Sagor, M.A., CEAP

Trying to make a difference in the ongoing drama of elation, disappointment, achievement, loss, bravery and stress that occurs at the intersection of professional and personal life.

Posts Tagged With: listening

A Manager’s Guide to Responding to Employee Anxiety about Coronavirus: Part 2

It’s been about four months since workplaces first started navigating the uncharted waters of the Covid-19 pandemic. We are now entering a new phase of challenges which includes bringing back… [more]

Children, Cell Phones and Car Rides – 6 Suggestions for Establishing Cell Phone Limits and Connecting with your Teen

Laura Jacobson, LICSW, Guest Writer

When I was a teenager I loved talking on the phone. Who didn’t? I remember sitting with the corded phone to my ear, watching my favorite soap opera, and talking… [more]

Emotional Intelligence, Conflict & Business Outcomes

I can’t cite a source for the widely circulated statistic that “ten percent of conflicts are caused by a difference of opinion and 90% are caused by tone of voice”… [more]

The Connection Between Management Talent & Employee Performance

Many organizations try to boost employee productivity by using traditional analytic approaches which focus on strategic planning, goal setting and process efficiency measures. These methods reflect the belief that better… [more]

Frontline Managers, People Skills & EAPs: A Winning Formula for Improving Employee Engagement

What happens when you have a winning product and/or business strategy but your managers have poor people skills? Lost opportunity is what happens. Failure to capitalize is what happens. Your… [more]