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Posts tagged with “emotional tone”


Emotional Intelligence, Conflict & Business Outcomes

I can’t cite a source for the widely circulated statistic that “ten percent of conflicts are caused by a difference of opinion and 90% are caused by tone of voice” but my EAP consulting work supplies a steady stream of examples demonstrating the primacy of emotional tone in business communications. Whether a difference of opinion ends up leading to a ...
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  • About
    • Overview
    • Our Team
    • How We Work
    • Our Difference
    • Hear From Our Clients
    • Contact Us
  • Get a Quote
  • Request Services

Member Login
  • Services
    • Training
    • Crisis Intervention
    • Consulting
  • EAP Resources
    • Overview of All Resources
    • Counseling Services
    • Wellness
      • Wellness
      • Nursing Mother Assist
      • Sleep Coaching
    • Work-Life
      • Legal and Fiancial Services
      • Daily Living
      • Dependent Care
  • Learning Center

1-800-344-1011