Stress. Health. Business.
Mark J. Sagor, M.A., CEAP

About Mark J. Sagor, M.A., CEAP

Trying to make a difference in the ongoing drama of elation, disappointment, achievement, loss, bravery and stress that occurs at the intersection of professional and personal life.

Posts Tagged With: culture

Emotional Intelligence, Conflict & Business Outcomes

I can’t cite a source for the widely circulated statistic that “ten percent of conflicts are caused by a difference of opinion and 90% are caused by tone of voice”… [more]

The Connection Between Management Talent & Employee Performance

Many organizations try to boost employee productivity by using traditional analytic approaches which focus on strategic planning, goal setting and process efficiency measures. These methods reflect the belief that better… [more]

Frontline Managers, People Skills & EAPs: A Winning Formula for Improving Employee Engagement

What happens when you have a winning product and/or business strategy but your managers have poor people skills? Lost opportunity is what happens. Failure to capitalize is what happens. Your… [more]

Memory, Motivation & Wellness

We are forgetful creatures. I’m not referring to the “senior moment” variety of forgetfulness. I’m talking about the habitual forgetting that takes place in the midst of everyday life challenges… [more]

What Organizations Could Learn from Employee CAT Scans

Advances in brain imaging technologies are extending the reach of scientific comprehension into the complex and fascinating recesses of human motivation. By studying detailed pictures of the brain’s responses to… [more]

Employees, Customers, Leadership & Social Media: Lessons from the #MarketBasket Debacle

The current Market Basket saga features product and customer shortages but there certainly is no lack of compelling story lines and business lessons here. The intricate melodrama of the Demoulas’… [more]

This Google Search Will Take a Hundred Years

Organizations are on a quest to identify the essential elements of employee engagement. They dream of building cultures and work environments that will capture every last ounce of employee discretionary… [more]

What Discourages You Most In Your Job? (What I Learned About Work By Winning The Lottery: Part 2)

“If management stopped demotivating their employees then they wouldn’t have to worry so much about motivating them.” W. Edwards Deming If you read my blog post last week you know… [more]

Why Do People Behave Badly?

Bob Kagey, Guest Writer

In the midst of the Olympic competition I received a request to help a company create a more respectful workplace.  As is usually the case when we get a request… [more]